FAQ

Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about openlightbox.com and the various subscriptions we offer.

If you have a question that you can’t find the answer to, please use the contact us page.

How often are new titles added?

  • How often are new titles added?

    New titles are added frequently throughout the year.

How can my students access Lightbox at home?

  • How can my students access Lightbox at home?

    Students can access Lightbox through a subscription link (URL) or through the school's library automation system.

How does the subscription work?

  • How does the subscription work?

    Lightbox allows you to place an order for your subscription and start using it within one business day! Lightbox subscriptions are 1 or 3 years in length and start from the time you receive your subscription link.

Are print components available?

  • Are print components available?

    Yes. Every title in a subscription is available as a hardcover book. Contact us or your distributor for pricing or if you have any questions.

How are Lightbox subscriptions sold?

  • How are Lightbox subscriptions sold?

    Lightbox is sold and licensed on a per-school basis. Each individual school using Lightbox requires a subscription. It is not based on a per-student cost. There are multi-school discounts available.

What subscriptions does Lightbox offer?

  • What subscriptions does Lightbox offer?

    Lightbox offers three subscriptions: K–2, 3–5, and 6–12. Multi-subscription combinations are also available.

Are there multi-subscription discounts?

  • Are there multi-subscription discounts?

    Yes. Contact us or your distributor for details.

Are there multi-school and district discounts?

  • Are there multi-school and district discounts?

    Yes. Contact us or your distributor for details.

Does my subscription come with digital MARC records?

  • Does my subscription come with digital MARC records?

    You can add all of the digital MARC records for your subscription to your order for $50.

Is Lightbox compatible with single sign-on (SSO)?

  • Is Lightbox compatible with single sign-on (SSO)?

    Yes.

Are there any special software requirements for Lightbox?

  • Are there any special software requirements for Lightbox?

    Lightbox will run on any modern web browser or operating system.

What devices will Lightbox run on?

  • What devices will Lightbox run on?

    Lightbox can be used on any modern tablet, computer, or other mobile device, including iPads, Chromebooks, Smartboards, Android devices, large-screen smartphones, and many others.

Does every student need their own login?

  • Does every student need their own login?

    No. There is one subscription login per licensed school by physical location.

Can a teacher access quiz results and be notified when a child takes a quiz?

  • Can a teacher access quiz results and be notified when a child takes a quiz?

    No, but all quizzes can be filled out electronically and emailed to a teacher. They can be downloaded and printed as well.

If I sign up for multiple subscriptions, can they be merged into one login?

  • If I sign up for multiple subscriptions, can they be merged into one login?

    Yes.

Is there a limit to the number of titles that can be accessed by students at the same time?

  • Is there a limit to the number of titles that can be accessed by students at the same time?

    There are no limits on the number of students or the number of titles that can be used in Lightbox by an individual school. Lightbox subscriptions support unlimited multi-user access for all digital content.

Can I get a free trial?

What digital resources are included with Lightbox subscriptions?

  • What digital resources are included with Lightbox subscriptions?

    Each Lightbox title within a subscription has videos, weblinks, infographics, content chunking, Google Maps, slideshows, activities, quizzes, and audio. Teacher curriculum guides are also available for every title.

Who will provide IT support for changed/new passwords?

  • Who will provide IT support for changed/new passwords?

    Smartbook Media Inc. will provide support for changed/new passwords.

How does Lightbox work with national and state curriculum standards?

  • How does Lightbox work with national and state curriculum standards?

    Lightbox Classroom aligns to rigorous national and state standards and thoroughly addresses the needs of a classroom.

What is the renewal process?

  • What is the renewal process?

    You will be contacted prior to your renewal date and asked for authorization to renew your subscription.

Do you provide professional development?

  • Do you provide professional development?

    Yes. Lightbox provides live professional development webinars as well as pre-recorded webinars that can be viewed anytime. Please contact us or your distributor if you would like to arrange a personalized professional development session at no cost.

Does Lightbox come with Accelerated Reader (AR) quizzes?

  • Does Lightbox come with Accelerated Reader (AR) quizzes?

    Yes. The majority of Lightbox titles have AR quizzes.

How current is the publication date on these books?

  • How current is the publication date on these books?

    Lightbox titles from 2016 through 2021 are available via subscriptions, with new titles frequently released throughout the year.

How do I get answers to support questions?

Which learning management systems (LMSs) does Lightbox support?

  • Which learning management systems (LMSs) does Lightbox support?

    Lightbox is compatible with most modern LMSs, including Google Classroom, Edmodo, Canvas, ITS Learning, D2L, Blackboard, Moodle, Schoology, Office 365, and Microsoft Teams.

Which library automation systems does Lightbox support?

  • Which library automation systems does Lightbox support?

    Lightbox is compatible with most modern library automation systems, including Follett Destiny, Mackin Via, Mandarin, Alexandria, Opal, and D2L.

Are there teacher resources available with Lightbox?

  • Are there teacher resources available with Lightbox?

    Yes. Lightbox has curated digital resources such as videos, weblinks, infographics, audio, articles, quizzes, activities, firsthand experiences, and more. Digital resources are based on curriculum standards. Lightbox also provides curriculum correlation documents to help teachers quickly determine how content relates to curriculum standards. Lightbox high school titles include rubrics and teacher guides.

How can I track usage data with Lightbox?

  • How can I track usage data with Lightbox?

    You can submit a request to support@openlightbox.com, and you will receive a spreadsheet with your usage data.

Is there a way to configure Lightbox so that my students don’t require a username and password?

  • Is there a way to configure Lightbox so that my students don’t require a username and password?

    The link (URL) that you receive with your subscription allows students to log in without a username and password. Digital MARC records are also available to allow your students to log in through your library automation system.

Where should I post the Lightbox subscription link for my school?

  • Where should I post the Lightbox subscription link for my school?

    You can post your subscription link to your LMS (Google Classroom, Canvas, etc.), your school's website, your library management system, or any other digital system that your school uses to manage subscriptions.